Main Street Automotive

Denise Mills 5 months ago

We had a great experience with Dean and Tim. They are both professional, honest and listened to our concerns. Originally we went to a well known car dealership. We were charged $260, to evaluate the problem. They could not resolve the problem. We then went to Main Street Auto. Tim was able to determine what was wrong, how to approach and resolved our issue. We were only charged for his labor which was a lot less than the dealer’s evaluation. We highly recommend this business.

Andrew 10 months ago

I've been bringing my vehicle to Main Street Automotive for several years now, and there's a simple reason why: trust. They fix the problem correctly the first time and treat their customers fairly—no upselling, no games, just honest work. Unlike the big box dealerships that are always looking for something to sell you, Main Street actually cares about getting it right. It's refreshing to find a shop that still understands how business should be done. Highly recommend.

Nick Beasley 2 years ago

I had the most frustrating experience with Tim. From the moment he answered the phone, he was already complaining and in a terrible mood. He insisted he had never quoted me anything, and his negativity only escalated from there. As he looked up my vehicle, instead of being helpful, he just kept grumbling and making snide remarks. It felt like I was bothering him simply by asking for assistance! To top it all off, after all his complaining, he actually told me to go somewhere else before hanging up on me. This is hands down the worst customer service I have ever encountered. I will absolutely never go back to this place again, and I strongly advise others to stay away as well. Save yourself the headache!

Laura Zaim 2 years ago

My car broke down on a Sunday while visiting from out of town. I had the car towed to their shop and headed home to Miami. The Main Street team called me during the week to keep me updated on progress and arranged for me to be able to pick up the following Sunday, without any extra charges for leaving my car for so long. I really appreciate their honesty and flexibility and how accommodating they were, even though we never actually met in person!

Deborah Odiorne 6 years ago

I have used Main Street auto for the past 15 years. Tim, the owner, is very fair and honest. He is the best, not only in Sarasota, but the best that I have ever had to do work on my car. I would highly recommend his service. I am a single female and have no knowledge of cars, but Tim has never ripped me off and has always been honest. I personally would not let anyone work on my car but Tim!